We want you to be 100% fully and completely satisfied when you do business with us. Whether you are a first-time customer, or a loyal long-time customer, we want you to order from us with confidence. It is a good idea to understand the return policies for the items you are ordering before placing your order. Please note that different items have different return policies and procedures. Learn about returning other types of items.
Returning Beverages, Supplies and Accessories
Returns and replacements are straightforward, simple and easy for beverages, supplies and accessories.
If you are not 100% fully and completely satisfied with your purchase of any of our beverages, supplies or accessories simply return the product to us within 30 days of purchase.
We will promptly replace that product for you, or refund your purchase price – your choice.
Beverages, Supplies, Accessories Returns – Here's What You Do
STEP 1: Get a Return Authorization number (RA#)
STEP 2: Return your item(s) as instructed
(A) we will promptly send you a replacement, or
(B) we will promptly issue your refund – your choice.
IMPORTANT: Please note the following